I returned the rental car on property. We paid $30 for 2 overly frozen, really terrible margaritas! Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. All the restaurants have the ability to work with gluten allergies. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool Event for New Years: Staff was not very knowledgable so we did not stay in the hotel for NYE. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. When we returned, it was around 8:30 pm. Water and snacks too. Local restaurant dinner delivery service is also available. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 817-778-1000 close. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Alexander. Schedule Full-Time. Thank you. The hotel really is beautiful & each worker we encountered was kind & helpful. Water and snacks too., all the Christmas decorations and festivities Sign up and we'll send the best deals to you. Here at the Gaylord Texan, our team wants to provide the best hotel experience. CampusEnergy2023 will be held at Grapevine's premier resort, The Gaylord Texan Resort and Convention Center located on the shores of the majestic Lake Grapevine. The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. We sincerely apologize for not meeting that goal while you were with us. Where to Eat and Drink at Gaylord Texan For the next hour and a half, we listened to people in the hallways screaming up and down. Room service was very fast and the food flavored to perfection. We moved onto the Silver Bar. Visually, it's stunning, professionally, I found it so-so. You can order it 24/7! It kept me up all night. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. They would look at us, then look at each other, then go back to cleaning glasses and looking at their phones. When booking more than 9 rooms, different policies and additional supplements may apply. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9068 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal Escape Your Way Spa Package Need to Know Promotional Code: SPA What's this? Can you go to the water park with no extra pay? 817-778-1000. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Add a spa package to your stay at Gaylord Texan. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. Tripadvisor performs checks on reviews. Each time, the food was delicious and arrived in about 30-40 minutes. Find plenty of space in our Luxury Suites to conduct business, entertain or just relax at our resort in Grapevine, Texas. We had the pool all to ourselves in the morning which we loved. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. We waited a full 10 minutes, with several flustered waiters passing us by, and a manager passing us by before we were ready to give up. I will state if you read my reviews you will know I hate large properties. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Our parkas are available in all sizes, including children and infants, up to an adult 4XL. Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. As a collector who has 600 bottles at home the sommelier was incredible. What a place to come if your wanting to get away. Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. Thank you again for your review. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. Each is equipped with cable TV, a coffee maker and a laptop safe box. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Payments made by partners impact the order of prices displayed. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. A huge negative was people talked loudly and echoed until at least 3am in the atrium. Use code GOV. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. I ate in several of the restaurants and the food was outstanding! Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. a Starbucks in the hotel. Gaylord Texan is so much more than a hotel. Contributions should be appropriate for a global audience. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We were told our parking would be complimentary as an anniversary gift. In-room basic high-speed internet is included in the resort fee. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. The Gaylord Texan has room service as an option for all room and suite types. Gaylord Texan, Check in was great - I arrived very early 9am, and they found a room for me which I was very grateful for. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Big property, lots of walking. This is a one-of-a-kind resort sure to please and entertain everyone in your family. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. You can only leave a review within 28 days after check-out. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! We do have conjoining rooms that are available for guests stay. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. From the minute you arrive you are warmly greeted! Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Multiple little coffee locations available inside as well. Enjoy the view from one of our luxury hotel rooms and our endless amenities during your business or leisure getaway. We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. We waited 15 minutes before getting up and going over to Texan Station. The three atriums of our Grapevine resort recreate various vibrant Texas environments. The indoor pool was closed. I will go back with my family and during the holidays for the lights! Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . A few days after checking out I learned that my credit card was incorrectly charged $150. Simply incredible! Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! When staying at the property, there is a resort fee per night. Youll enjoy the private oasis of your large bath area with double vanities. You can even charge your laptop in the in-room safe while youre away. Staff is wonderful and so very helpful. It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. This one is a mega property. Ideally, we'd publish every review we get, positive and negative. Couples in particular like the location they rated it 9.1 for a two-person trip. Thank you again for the review and we hope you will give us the opportunity to host you in the future. The menu selections were varied and very tasty and the service was over-the-top spectacular - they went so far as to go completely off menu to cater to my strange dietary restrictions and did it with a smile and no condescension. It's important to note that we did not get an atrium room as requested, which probably would have been louder. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. The Gaylord Texan Resort is now part of the Marriott International family. I wanted to stay forever! The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. To edit a review youve already submitted, contact our Customer Service team. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. . Prices are the average nightly price provided by our partners and may not include all taxes and fees. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. Every possible amenity is taken care of. Job Category Food and Beverage & Culinary. Catering Manager for legacy . 1501 Gaylord Trail, Gaylord Texan, Grapevine, TX 76051 Neighborhood Grapevine Cross street Gaylord Trail/State Highway 26 Parking details Local day guests who spend $25 or more in Riverwalk Cantina will receive a complimentary self-parking validation for the resort garage. Guests with existing Gaylord Texan Resort & Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. WiFi is available in the rooms and charges apply. (score from 980 reviews), room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. All rights reserved. Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception. The bartender informed us that he wasn't opening for another hour despite the fact that two people were sitting at the bar with drinks in hand. Posting id: 820707248. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Job Category Food and Beverage & Culinary. All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. Kids loved the pumpkin scavenger hunt., The Gaylord is a beautiful place. I actually ended up with backaches from sitting in the upholstered chair. I went to the large bar for a drink and food, service OK, food just average. Gaylord Texan Resort & Convention Center: Good clean room with comfy bed - See 5,248 traveller reviews, 3,630 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. Have a fun staycation, and grab those points too! Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! house keeping just came in the room whilst I was getting ready for a shower..! Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Gaylord Texan Tickets ticket reservation system. There was an ice slide and it was beautifully done. I was told my room is not ready and that check in is at 4pm. Your contribution should be yours. The extra pillows were not delivered, but we were too tired and discouraged to care. Gaylord Texan. Booking not found double-check your booking number and PIN then try again. With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. There IS. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. if the writer is claiming to be someone else). The indoor pool was closed. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. They treat you like a celebrity! From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Starts From $24 / person. There are perks to that! After their trip, guests tell us about their stay. They're also applicable regardless of the comment's tone. Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. This service may contain translations powered by Google. They do Not tag the lost items by room number. Additional Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Review tags are currently only available for English language reviews. With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. Special Rates. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. The parking fee is too expensive for the area. If the system detects something that potentially contradicts our. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. . There are plenty of hotels around the area that can give you better service. That's how we know our reviews come from real guests who have stayed at the property. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to.Shuttle service was prearranged to go to the Gaylord but not enough seats; therefore, if were not there 1/2 hr before you had to take Uber or a cab.Will recommend we not use this hotel for future eventsMore, Dear SlamVa,It was a pleasure hosting you and we appreciate the review. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. The only thing that might need to be better is the speaker system . I could not stop myself the pulled pork sandwich was the most scrumptious treat. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Cancellation and prepayment policies vary according to accommodations type. Gaylord Texan Resort & Convention Center US Tel. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. It is a very long walk from our room, 9470, to the convention center and lobby. there was a long line and we had to wait to get service even though there were plenty of people standing around. Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. The Gaylord Texan offers bright rooms decorated in copper and tan. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Military members enjoy rates from $249, free self-parking for one vehicle, per night and a waived resort fee. It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Enjoy custom furnishings, crown moldings, and rich fabrics. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Perfect accommodations for a business conference. The Gaylord Texan offers bright rooms decorated in copper and tan. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Payments made by partners impact the order of prices displayed. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! ft. Additional charges may apply. Available for Marriott Bonvoy Members only. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. November 11, 2022 - January 1, 2023. Good evening, all overnight guest room bookings receive 4 wristbands per room at not additional cost. We spent a full day at the Paradise Springs At Gaylord Texan Resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? We've sent you an email so you can confirm your subscription. beautiful resort in the main level., The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable., Rooms were great and clean. Everyone deserves a vacation. . He knew all the wines he had which was one of the best selections I have seen at any establishment. It was full! Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. Use code SPA. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. We were told because of being at 40% capacity. 10. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Our room came with a balcony that overlooked all the fountains and indoor waterways. See more questions & answers about this hotel from the Tripadvisor community. Arrived at hotel around 230pm on Monday, 6/24. Book Now. Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. I took advantage of the pool and the wonderful spa. Guest Rooms 1,814 Venue type Resort Ratings Northstar 4 AAA 4 Awards View Documents for Venue Awards Amenities Room features and guest services Calls (local) Calls (toll-free) Concierge services Laundry service Luggage storage Room service View (garden) Voicemail box Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. escaperoom.com. Discover luxury in our two-bedroom Family Suites. Book your restaurants a couple of months ahead! Kids loved the pumpkin scavenger hunt. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. there was a long line and we had to wait to get service even though there were plenty of people standing around. We were told because of being at 40% capacity. I love that they are part of Marriott. By far the most expensive option but I found it to be worth every penny. The Texan offers a variety of hotel rooms. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Room service was prompt, they actually delivered the food within 30 mins! Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are a lot of planes that go over the resort but the rooms are pretty well insulated from the sound. Because flexibility matters. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Calm cool and collective. Job Number 23031598. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. You need to be in good condition to manage the size of this hotel. The next morning, housekeeping woke us up trying to get in at 9:00. The staff is friendly and helpful. . I've used Marriott for years for hotel stays and am now a gold member. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. more. We were there when the Tornado came through. Access to the Splash park with resort transfer was super convenient. Select Date. The wait was really long at the one breakfast spot open so we tried room service. We are sorry to hear this was not the case during your visit. A beautiful atrium, jogging trails and a fitness center are also available. We each ordered a drink and some chips and salsa. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? I had a room with two double beds and an external balcony. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Prices for cribs and extra beds aren't included in the total price. We couldn't get out of the parking garage without paying! We returned to our room after one drink. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. Back to top. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. Something went wrong please try again later. Escape Room Owners Group Booking. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Excellent location show map, Excellent location rated 9.0/10! Please see our partners for more details. Of the hotel restaurants, take note that they are ALL very expensive. Very enjoyable! Thank you again for the review and we hope you will give us the opportunity to host you in the future. Gaylord Opryland . It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Details. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. Its a great venue. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews.