She went away and then another person came to ask if we needed anything?! Additional facilities for family include The E-Kids Club which provides all-day care and entertainment for youngsters enhanced with an eco-friendly focus. Dear Guest,Thank you for your constructive feedback and I apologise for the disappointing service you experienced. You will not regret it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Contents 2005 - 2023 Nicklaus Design. I find this unacceptable and disrupting. This is where the service went down again. Oh! We were informed we were able to bill the dinner to our room, but no!! Can you imagine the fright it gave me??? Up first is the Abu Dhabi Championship (Jan 19-22), followed by the Dubai Desert Classic (Jan 26-29) and the Ras Al Kaimah Championship (Feb 2-5). Yes, free parking and valet parking are available to guests. 3 different pool areas. If you have older children - make sure they do not use this one and only "fun" pool facility. Dont expect to see any luxury brands. Tripadvisor performs checks on reviews. Its floodlit 18-hole Jack Nicklaus-designed championship golf course has played host to heads-of-state and royalty from around the world. This should be the way ! Public parking is possible on site for free. Bandar Seri Begawan. Peace & quiet at night. Tripadvisor performs checks on reviews. We were informed we were able to bill the dinner to our room, but no!! The reception staffs could have been more polite in communicating with clients. We just hope the Empire can stay open. Im enjoying my stayed at the Empire Brunei. The hotel was huge and so was our room! The purest air, immaculate coastline, lush rainforest, rare wildlife and our rich culture make it a captivating paradise to explore. I believe we have subsequently been in contact and I hope that this has been resolved to your satisfaction.Sincerely,Nigel Badminton. Very strick SOP which i find is good during this pandemic. Which room amenities are available at The Empire Brunei? Our personal driver provided by the hotel was friendly and patient. We are very disappointed! I can understand if I'm eating in a cafe but we are talking about a 7-star hotel where we are paying not for the room but for service and experience. Brunei International Airport is 17 kilometres away from the hotel. Is parking available at The Empire Brunei? Covid protocols are enforced in a friendly but firm way ensuring safety for all. It was almost like being in a 'hotel theme park' for a couple of nights - gawking at the gold plated lobby and enormous pool. It also houses a spa providing a wide variety of massage therapies and beauty treatments. This is not our first (or second or third) time staying there btw. Nearby attractions include Rimba Garden Central - RGC (7.8 km), Jerudong Park Playground (4.3 km), and Pantai Berakas (7.6 km). But one of the F&B managers saw us contemplating and came to us and took us down to the Atrium and got seated immediately. After being promised a reservation at Pantai restaurant (the day before our anniversary), we went to have dinner, and lo and behold! You never know right. For details, please call 07-428 5763. After being promised a reservation at Pantai restaurant (the day before our anniversary), we went to have dinner, and lo and behold! Review tags are currently only available for English language reviews. I ate most of my meals through conference events and I found the food to be quite good. We love the classy setting, very grand and majestic hotel. Thinking this was possible, we didn't bring any valuables out and left everything in the safe box provided in our room. Tripadvisor performs checks on reviews. These are the points we have also highlighted, although we noticed that she did not take down any notes. This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tras enviar un comentario, los usuarios pueden recibir un cupn de descuento. Boy, were we wrong!!!! My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. What are some of the property amenities at The Empire Brunei? We called reception, they sent a couple of engineers to have a look. Guests can enjoy time in the atrium bar. So, when the waiter at Pantai had inform us we were unable to bill the dinner to the room, my husband had to walk back to our room and deal with the broken door to our room(!!!) Empire Hotel & Country Club. The Empire Brunei dispone tambin de una piscina cubierta y servicios de spa. 2020 Golf Digest rating: No.1 course in Brunei. About Us. Yes, free parking and valet parking are available to guests. We almost turned around and skipped it. After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. They were helpful in planning a day trip for us to see the Proboscis monkeys, which can only be found in Borneo. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality and pure serenity. It's the CNY long weekend and understandbly the hotel was busy. Upon check out, the reception asked if there was any problem with our stay. Begin designing your course today. Number of rooms: 522. Es preciso reservar. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It features cars for rent as well as high-speed internet access in the rooms. Read our Privacy Policy. See more questions & answers about this hotel from the Tripadvisor community. Es preciso reservar. You'll find a "Subscribe" button on any of our YouTube videos. We found one person at concierge that was very helpful, the rest knew nothing of the area or tourist attractions. Good choice for business visit but I'd likely not stay here on a personal visit. Bathroom is spacious. Truly one of the finest. Se ofrece acceso a un club infantil con un coste adicional. Yes, at the hotel parking is provided on site free. Which languages are spoken by the staff at The Empire Brunei? *Consulta la seccin de tasas y polticas para ver los detalles adicionales y los cargos extras. Enjoying success on both Tours, Lane was know for his excellent ball-striking and amiable personality. The courses driving range has 26 covered bays with target greens from 50 to 200 metres. Own or manage this property? 656 likes. Lock in the lowest price from these sites. Bukit Banang Club Members are entitled to reciprocal privileges at many fine clubs, available nationally and internationally. We noted that signs everywhere say that the hotel takes no responsibility, yet the raft clearly says on it that it should be only used in 8' of water. The Empire would be on a par with the opulent establishments in Las Vegas and Dubai, but the fixtures and finishes are dated and/ or worn, so it must rank a notch below these. The table service at breakfast was below average. After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. S, The Empire Brunei dispone de tarifas de habitacin completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos das antes de la entrada en funcin de la poltica de cancelacin del alojamiento. Both are ideal for fun, family entertainment. Cheers, Saiful Shariff, As a returning business customer of may stays, I thought I knew, what would awaiting me. For business travellers, the exclusive E-Club offers a private lounge, concierge and business center with sea view terrace, for complimentary breakfast, afternoon tea and all-day soft drinks, coffee and tea. Behold the US$500,000 crystal camel! Imperial king-size beds with the softest duvets and down pillows are standard throughout the hotel, as are oversized en suite marble-tiled bathrooms with walk-in showers and deep soaking tubs with gold fittings. The Empire Hotel & Country Club regularly hosts top-level professional tournaments, including Asian and European Tour events, not least the Brunei Open and Brunei Senior Masters (see our Tournaments section >by Venue >Empire Hotel & CC). Does The Empire Brunei have airport transportation? Meanwhile, diving enthusiasts can explore Bruneis spectacular underwater reefs and shipwrecks through a PADI scuba-diving centre for both adults and children, or enjoy a range of water sports, from windsurfing to sailing as well as the resorts swimming pool complex which boasts no less than nine beachfront pools. Dear Guest,It was with regret that I read your report on TripAdvisor regarding your recent stay at The Empire. Asegrate de revisar los trminos y condiciones de la poltica de cancelacin del alojamiento. The entire pool area shuts at 7pm and the place is dead after this time, with only the expensive restaurant to go to (or a long buggy ride to the "country club" area, which is also dead. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality. The hotel was huge and so was our room! Claim your listing for free to respond to reviews, update your profile and much more. Best Golf Resort in Asia Pacific from Asian Golf Monthly in December 2010 Hosted Aberdeen Brunei Senior Masters since 2009. Cules son las medidas de limpieza e higiene de The Empire Brunei? Golf lessons on the driving range or course are available with resident professional Ahmad Dan Bateman, an accomplished Canadian who has featured on the US Secondary Tour for the past 10 years and on the Asian Tour for the past 7 years. Which languages are spoken by the staff at The Empire Brunei? Rooms were a bit dated but large and clean with nice bathrooms. - See 1,282 traveler reviews, 1,893 candid photos, and great deals for The Empire Brunei at Tripadvisor. It is a great getaway. But it's getting tired and it's the little things that weren't there that made a difference. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which popular attractions are close to The Empire Brunei? The course also hosts the annual Brunei Open, contested by the professional Asian Tour. Contact club for full details, discounts, Stay&Play packages, etc. This is suitable for family vacations with big extended families. Copyright 2023 where2golf.com. Always enjoyed my stay here. A must try is The Royal Touch package which offers science and hands on therapy combine for physical refreshment from top to toe. Thinking this was possible, we didn't bring any valuables out and left everything in the safe box provided in our room. Was given in room 4303 with superb view of south china sea. Sincerely,Nigel Badminton. Truly one of the finest golf, meeting and spa resorts in the Asia Pacific Region. Visitors welcome on weekdays and weekends. Walking in here will make you feel like you've just walked into a Southeast Asia Palace! Cul es el horario para realizar la entrada y la salida en The Empire Brunei? Stayed for few times already this year. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. When staying in Brunei, do hire a personal driver as they dont really have a good transport system. What are some of the property amenities at The Empire Brunei? He managed to find the faulty one and all was good! Facilities include 24-hour room service, a private balcony, a bathtub and separate shower, plus a host of complimentary items including a mini bar and WiFi. Brunei International airport is located within 10 miles off The Empire Hotel & Country Club, Brunei. What are the booking prices at the 5-star The Empire Hotel & Country Club, Brunei? There's nothing else like it. Hotels. (This was also a discomfort as it took up our time when checking in to our room, with the poor receptionist having to go back up twice to the reception area to check on the keys! Kampong Jerudong BG3122 Brunei Darussalam, Lock in the lowest price from these sites, Empire Hotel in Brunei (golf and more), It's been many years since I visited Brunei, And was there in Nov 2022. La limpieza se efecta con desinfectante, las superficies de contacto habitual se limpian con desinfectante entre una estancia y otra y las sbanas y las toallas se lavan a 60C o ms. On days when we were lazy to walk from our room to the hotel lobby, the hotel staff actually picked us up to get to the main lobby. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is a beautiful place with wonderful people! High-speed internet access is available in the hotel rooms for free. Este alojamiento confirma que ha implementado medidas de limpieza adicional y de seguridad de los huspedes. 6~ 8. Had the restaurant been full, we would not have been able to dine in there, but luckily, the F&B team were wonderful. Booked their promo 2 nights stay which i considerd as a good bargain. I also found the bed comfortable. The Empire Country Club (Brunei) Orchid Country Club (Singapore) Corporate Membership Corporate membership is available from $6090 for two nominees and two wild cards, including unlimited golf with no green fees and $1000 entertaining account. What is the closest airport to The Empire Hotel & Country Club, Brunei Jerudong? Everything up to the time we were about to go to bed when we realised one of the light switches did not work - the hallway light would not switch off. Eventually one lady came, told her I needed a spoon. After being promised a reservation at Pantai restaurant (the day before our anniversary), we went to have dinner, and lo and behold! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There are many facilities (gym, spa etc) located in a second building that we eventually did not come around to use. Member of WORLDHOTELS and has won. Manager (we did not get his name unfortunately). The empire hotel is well maintained, and the grounds are spacious. Immaculate fairways and greens, sensitively carved through natural rainforest and vegetation at the magnificent floodlit 18-hole Jack Nicklaus Signature Golf Course also play host to the annual Brunei Open, contested by the professional Asian Tour. We enjoyed our stay there. We did not spend more than $6 a person for each meal. There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. Also 64 opulent suites and a collection of private villas set in their own grounds complete with waterfalls and private swimming pool. It was quite busy when we arrived as a large confernce party had just arrived. But one of the F&B managers saw us contemplating and came to us and took us down to the Atrium and got seated immediately. Undulating terrain - a few slopes to climb. As ever staff are super friendly and we received a warm welcome back. The finest golf courses in all of Brunei are found within or close to the I like it because, in-room fridge drinks are all complimentary. Staybridge Suites Chesapeake Virginia Beach Chesapeake Va 3*, providing unbeatable availability and rates, meeting reliability and quality standards. Can I leave my car in the hotel parking lot for free? Adems, el alojamiento ofrece an ms actividades recreativas, como clases de aerbic, baloncesto y una bolera. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center. And yes, our door's access key area is slightly broken and requires a lot of tries in order for us to enter our room. Are any cleaning services offered at The Empire Brunei? The prestigious five-star resort comprises stunning private beaches, lagoons, five pools, a championship golf course, six restaurants and a cinema, offering a host of guest experiences. So the welcome outside the hotel was not as it should have been at a hotel of this class. Es obligatorio presentar una tarjeta de crdito o de dbito, o dejar un depsito en efectivo, para posibles cargos adicionales. Hay un servicio de guardera en la habitacin por un coste adicional. Had we been well informed, we would have NOT signed up for the empire select and just got the offer package for October! At 666 sq m, it is one of the worlds largest hotel suites featuring its own indoor swimming pool, Jacuzzi and full-sized movie screen. My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. Which room amenities are available at The Empire Brunei? She went away and then another person came to ask if we needed anything?! Free shipping for many products! I can understand if I'm eating in a cafe but we are talking about a 7-star hotel where we are paying not for the room but for service and experience. We were seated on the. The Empire Golf & Country Club 5.0 1 Reviews Rating Snapshot About Reviews Content, Offers and more Rating Snapshot All Time Last 6 Months Last 12 Months Rating Index 5.0 1 Reviews 5 Stars 1 4 Stars 0 3 Stars 0 2 Stars 0 1 Stars 0 Conditions 5.0 Value 5.0 Layout 5.0 Friendliness 5.0 Pace 5.0 Amenities 5.0 100.0% Recommend this course Food in Brunei was pretty ok but hella cheap. They were helpful in planning a day trip for us to see the Proboscis monkeys, which can only be found in Borneo. Bandar Seri Begawan. We recommend calling ahead to confirm details. Rekindled sweet memories! S, hay aparcamiento sin asistencia y aparcamiento con asistencia gratis. My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. My husband's name was not included for reservations!!! The table service at breakfast was below average. Horario de inicio de la entrada: 14:00; horario mximo de la entrada: 0:00. Seaview Room is spacious & clean. The Empire Country Club has some of the finest golfing facilities in the region. All Rights Reserved. The infinity swimming pool ( one of many) was vast and a joy to swim in. My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. Dear Guest,I appreciate you taking your time to write a review in TripAdvisor and I look forward to welcome you back at sometime in the future. Understandably, if they wanted to take 2 of the unused table setting off while we were waiting for out food to arrive is acceptable. Another thing! We did not spend more than $6 a person for each meal. A made-to-order breakfast is served each morning. Very rich in marble and gold, The service is not at the sane level of the hotel, the service not include r very expensive. Yes, guests can enjoy cooked-to-order breakfast provided by the Jerudong hotel. Este alojamiento forma parte del grupo Preferred Hotels & Resorts. People should note that rooms are located, in seperate buildings away from Guest Registration. Ranked among Asias leading golf destinations in the World Travel Awards, The Empire Hotel & Country Club offers one of the finest golfing facilities in the region. It's things like that, that divide high class service from average - unfortunately you only find smiling and friendly average, We are not allowed to travel out of the country at the moment, naturally The Empire is the next best thing to a long weekend away. Rooms that are cleaned at the time you're getting ready to go for dinner. Please inform the staff about your estimated arrival time. Friendly staff, luxurious rooms, the resort's ample space, the pool and the gold(-plated) and marble ambiance. Thanks Empire for ruining our anniversary! Since it opened on 16 October 2000, The Empire has become synonymous with Brunei: reflecting the country's majestic and cultural heritage. Save. Hotel was facing the South China Sea and the view was lovely. Added to this is the fact that the bar menu is very limited with some of the popular items "not available". Rankings. My main course came, it was beef noodle soup. How many staff does one need to tell until I get a soup spoon? An hour and a phone call before your luggage is delivered to your room even though you didn't want them to deliver it in the first place. What is the distance from the 5-star The Empire Hotel & Country Club, Brunei to Jerudong city center? One thing i like about it is that it's beachfront. Love the amenities too, My family and I stayed for two nights from 30th July to 1st August. The Empire Hotel & Country Club is Brunei's most prestigious beach resort offering its guests unsurpassed 5-star luxury . Empire Select Membership Club is a loyalty programme that giving you a dining and accommodations privilege at The Empire Hotel & Country Club Brunei. The Empire Brunei offers 522 air-conditioned accommodations with minibars and safes. Towering Royal palms, blossoming bougainvilleas and other exotic shrubs provide a stately arrival at a property which is regarded as one of the finest in the world. Es preciso reservar. Email: aslie.idzam@shangri-la.com Tel: +60198251429 Holes: 18 | Par: 71 | Rating: 74.1 | Yardage: 7029 | Slope: 137 Experiences include stand-up paddle boarding at the Grand Lagoon, an eight-lane bowling hall, a deluxe spa, a three-screen cinema showing box office hits, and almost two miles of private beaches. We were treated very well. Conexin wifi gratis en las zonas comunes, Aparcamiento sin asistencia gratuito en las instalaciones, Aparcamiento con asistencia gratuito en las instalaciones, Traslado desde/hasta el aeropuerto previa peticin (disponible 24 horas)*, Desayuno a la carta (de pago) disponible todos los das de 6:30 a 10:30, Estancia gratis para los menores (consulta las polticas del alojamiento), Actividades infantiles supervisadas (de pago), Rutas a pie o en bicicleta en las inmediaciones, Asistencia turstica y para la compra de entradas, Campo de prcticas de golf en las instalaciones, Servicios de accesibilidad en algunas habitaciones, Ducha adaptada para silla de ruedas en algunas habitaciones, Habitaciones comunicadas o contiguas disponibles. floor directly below reception. I was impressed with the interiors showcasing how grand the hotel is. 3 different pool areas. The Empire Hotel boasts itself of its grandeur and excellent service and we expected that with paying for the Empire Select membership. Beach is not really for swimming, although that would have been a HUGE PLUS for me if the beach was cleaned up, and wioth groomed sand, as I like swimming on the beach vs chlorinated pool water. more. Las superficies de contacto habitual se limpian y desinfectan. Abre todos los das. One thing to take note of is that the Malls in Brunei are quite boring. Pharaonic in its proportions and opulence, this 522-room extravaganza was commissioned by Prince Jefri as lodging for the royal family guests and transformed into an upscale resort. Comentario de husped verificado de Hoteles.com, Comentario de husped verificado de Expedia. Thinking this was possible, we didn't bring any valuables out and left everything in the safe box provided in our room. Oh btw a friend of mine were given a voucher since the birthday is on the day we checkout, given 1 slice of cake and a tea. Boy, were we wrong!!!! Se ofrece alojamiento gratuito a un menor de hasta 11 aos, siempre que ocupe la misma habitacin que sus padres o tutores, utilizando las camas existentes. This made for a wonderful start to a relaxing holiday.The building is worth a visit in its own right- a former royal palace. Overall, a great hotel for my 3D2N stay in Brunei for work, Pick the ones with ocean view Choose any level that is hgher than ground for more privacy. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Manager (we did not get his name unfortunately). After breakfast, we went back to the room and an engineer was in the middle of fixing the light switches. Large, expansive and regal, Not quite on par with the best of the Asian chains in terms of modernity and hospitality. Stunning sunset views, great pool, courteous (albeit sometimes slow) staff. Si tienes previsto llegar despus de las 0:00, ponte en contacto con el alojamiento con antelacin a travs de los datos que figuran en la confirmacin de reserva. This is not our first (or second or third) time staying there btw. Thanks empire for your thoughts. It's like you are living in a Condo complex. We were "given an upgrade" to main building with us having to pay for $88 but with NO prior call to inform us that there were no available king sized beds (as we requested) at the other buildings. 18 holes. Ofrece The Empire Brunei aparcamiento en las instalaciones? Another thing! Ahmad Bateman (PGA of America, Head Golf Pro). Guests can also receive expert tuition at the Golf Academy, hone their game at the Practice Facility, get the top kit at the Pro Shop and play Night Golf under floodlights. The absolute inability to see dirty dishes and have them collected from your table or pool side. The interior and exterior design is modern and tasteful. My husband's name was not included for reservations!!! theempirehotel.com. Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay. I even extended our stay for another 2 nights! The hotel sits on a large ground with a golf course ( i didnt play as I didnt bring my golf bag). There are more places to choose from in the, the empire hotel and country club, empire hotel brunei, Frequently Asked Questions about The Empire Brunei. Does the 5-star The Empire Hotel & Country Club, Brunei Jerudong offer rental services? A Jack Nicklaus Signature championship golf course with superior playing surfaces, distinct elevation changes, and flood lighting. I couldn't get back to sleep for a while, also in my head thinking it might be some poltergeist. We were ushered to the hall where there was a looooong queue. The service was very good. Dear Guest,Thank you for your kind review and I look forward to welcome you and your family back. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools.