My husband and I owned HGV for more than 10 years. We stayed at this presentation for almost 5hrs. Joint ownership in Diamond has proven to be difficult and expensive for us. What kind of sadistic person says that? The Timeshare Scam That Ruins Your Vacation, Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation, Exclusive Travel Club: What the Vacation Club Scam Looks Like, Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Efficiently Block Every Harmful Website On The Internet, How To Stop Third Parties From Tracking Your Device, Here Are The Most Effective Ways To Protect Yourself From Phishing, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Full disclosure: the author of this Ask RedWeek is a longtime owner at Diamond Resorts. Two hours later I once again contacted the same number with 33 callers in front of me with a call back in 30 min. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Aside from the gifts and clever wording, we were never told that the costs for maintenance would stick with us forever. No one will answer the phone when you call. Why Ripoff Report will not release author information! Timeshare scams are at an all-time high, especially when they come as timeshare resales scams. By my math that's around $2700 per night and the shares are worth at best around $4000 to sell. I tried booking several times on their website and through their customer service phone number. Select dates to see rates. Offering impeccable service, you will feel pampered in the lap of luxury. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! All Inclusive destinations are available! Diamond Resorts - Diamond Resorts is a scam | Glassdoor Something don't add up. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. We received our confirmation 2 months before our trip. I am interested in knowing if anyone is, actually, working on a class action suit that you have mentioned? We are reaching out to them relentlessly, and getting no answer back. We are able to do this for our guests because of our close relationships with some of the most luxurious locations to travel. Should not our contacts be canceled and money returned? Our Editor's Review: One of the most notorious timeshare ripoff cases is the Mexican Timeshare Scam, aka the Timeshare Resale Scam. Dont fall for their lies and misrepresentation. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. Promised all kind of points, and deals. They were very rude and disrespectful, when we are the customer. Out of their 500 locations, we get the choice of 20 and none of what they promised us! She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. Money to be made for the right people. ALL INCLUSIVE VACATIONS Choose from Costa Rica, Curacao, Dominican Republic, Mexico, Jamaica or Panama to enjoy the all inclusive benefits offered. Las Vegas Nevada, Diamond Resorts International Hilton Grand Vacations Never ending changes, costs going up, services going away, resorts are not kept up, upscale initially, worse than what I traded and way more expensive. Save 70% when you book your 4 Day/3 Night vacation at The Ridge in Sedona. We were encouraged to attend a presentation and I was interested in hearing about the acquisition, being Diamond owners. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. to all of you! 9 First Class. They want u to pay for the rest of your life and then pass it on to your kids so they can pay it's ridiculous. Copyright 1997-2023 Ripoff Report. I stayed at mystic dunes, little did I know what a 30 min presentation would lead me and my family too. I don't know if he spoke the truth. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year! The Pros And Cons Of Buying A Diamond Resort Timeshare The phone pitch is described as the standard "rent your rci bonus weeks" scam, asking for a large upfront fee to rent those imaginary . Tier access as if a exclusive member. Corporate Advocacy Program: How to repair your business reputation. Were platinum members and pay outrageous yearly maintenance fees. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. How will Hilton buying Diamond affect owners of both clubs? The property was never listed. Beware of the Timeshare Resale Scam, aka the Timeshares For Sale trick. Well just before year end an offer came in and it was very low. Dont waste your money with Diamond Resorts. Grande villa resort and Cypress is amazing we have been coming here 2to3 times a year to this resorts for over 20 years..the staff /house keeping are wonderful the grounds and rooms are so clean..(except the windows outside do need cleaning ) but they went beyond the call of duty for our 40th anniversary we were brought champagne and wished a many happy anniversary That says so much for a resort I wanted to Thank them (Carla ,Anna and please forgive me I forgot the guy's name who made sure that we had the most wonderful time and the perfect room) they were absolutely wonderful we love it here and will be continuing on through the years Thank you Diamond Resort Lake Buena VistaDec 16.came back January 27 2023 John and Rose Coleman , DO NOT BUY THIS ! The finance department at this company is so shady. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. Yep, they first offered me 4500 points and a cost of $16,000, then 2000 points for a cost of $8,300. 1. I want answers. we went ahead so that we could use it for our 10th anniversary. Les Hoover is luxury diamond resorts legit. The hotel has no other rooms available and the only way to do anything is to contact diamonds resorts well its Saturday so of course they are closed today!!! Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. About Us - Double Diamond Resorts We discovered our son had covid the night we arrived. The acquisition comprises 33,000 hotel rooms in 10 countries . The Zwicky Case and Diamond Resorts Maintenance Fees. We use dedicated people and clever technology to safeguard our platform. Hilton will never see a dime of my money with this strong arm tactic. Why book with us? But after the sale is done if I try to book any of them they are not available. Innovative resorts for luxury vacations and Unique Experiences. Timeshare fraud is very prevalent these days as the Coronavirus pandemic has annihilated most of the travel opportunities. I called diamond and got my port fees back but I never got my points back. The result, so far: Wyndham Destinations rebranded its entire company to shift towards a travel-club model that offers all travel services, not just reservations at timeshares. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. As a matter of policy, BBB does not endorse any product, service or business. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. Headquartered in Las Vegas, NV, Diamond Resorts now has CEO - Michael Flaskey at the helm. Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. There may be more reports for "diamond resorts", For more results perform a general search for "diamond resorts", Showing 1-25 of 240 Found Reports Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Diamond Resorts International Hilton Grand Vacations, Diamond Resorts International Transitions, Diamond Resorts International / Ocean Beach Club. For the shorter term, Diamond owners will have to go through the same exchange exercise to book rooms at non-Diamond properties. walk away from the timeshare and cut my losses. Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. Option 3, was buy an extra 4500 points for $20K to be grandfathered into the unknown HGV plan. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Nothing good will come from it for those of us that own with paid off memberships. The company has changed ownership twice since we joined and is now owned by Hilton. We attended the presentation by HGV last night in Chandler AZ to learn how the acquisition would affect our interests - we expected a diminuation of our points but no way did we expect Hilton to expect us to pay $60,000 to bring us into the Hilton family - for our timeshare we have owned for nearly 30 years!!! Diamond Resorts Reviews | Read Customer Service Reviews of - Trustpilot They do not have anything listed that tells you all of the fees you will pay for every type of transaction you will make but they want you to agree to it and opt In. I would join the class action lawsuit. All Rights Reserved | Luxury Diamond Resorts, For Questions & Inquiries: E-mail: Customerservice@luxurydiamondresorts.com, For Reservations: E-Mail: Reservations@luxurydiamondresorts.com, For Refer a Friend or Family Member: sales@ldresorts.com. And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! Read More. Makes me hate Hilton more too! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Diamond Resorts still can't explain why it sold $250,000 worth of The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. Consumers love to do business with someone that can admit mistakes and state how they made improvements. This company offers timeshare sales, marketing and management. If nobody signs up, then they will be forced to go back to the drawing board. This company offers timeshare sales, marketing and management. The maintenance fee is almost $2500 per year! I spoke to my buddy tonight and he owns a Wyndham timeshare. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This fund gives you access to more than 60 properties all of which are valued at between $2-$5 million dollars. You'll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. Supposedly HGV Max is to launch today (10/5/22). Hilton will be the 5th owner of that property since I bought it 17 years ago! We bought a package for Las Vegas. Until check out time, and the woman assigned to this part was very clear and forthcoming when she went over the entire sale, which was NOT how it was presented to us. He also has roots in Silicon Valley, where he directed public relations and marketing programs for high-tech companies. Due to covid, all the alaskan cruises were shut down. I'll check back later. Choose from Costa Rica, Curacao, Dominican Republic, Mexico, Jamaica or Panama to enjoy the all inclusive benefits offered. I am so disappointed. Not able to book ANY vacations in two years- booked.