In the unlikely event that your pass does not arrive, you should call. This form can be completed and returned in the envelope provided with your form. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Nexus issues important update on free bus pass renewals Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. This should include: -. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Can I use my pass on Trains? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Hampshire County Council Concessionary Travel Scheme - General Terms applies to approximately 12,000 people, the vast majority of whom are Unable to drive for reasons of medical fitness. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Find out more about an igo card. We will post your renewed bus pass 18days before the old one expires. Renew your older or disabled person's bus pass The form will ask for a new passport-sized photo, which will be printed on their new card. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be These cookies ensure basic functionalities and security features of the website, anonymously. The list of these services is on the GCC web site, under Transport. This cookie is set by GDPR Cookie Consent plugin. It is no longer. Freedom Pass expiring: How and when to renew London travel permits. The cards offer older and disabled people free travel in the capital Forgotten your Username? No. Call us on 0345 200 0388 for an application form or for assistance completing one. Renew an existing pass | Transport for Greater Manchester Travel passes and concessions - City of York Council The county council will not reimburse you for any charges levied by medical specialists or advocates. 2 Are senior bus passes renewed automatically? These are mostly people who have held a bus pass since at least 2008 and will now be . What happened to the baby in Joy Luck Club? We will need to see evidence of your new address. Concessionary bus pass and travel vouchers - Borough of Swindon You don't have to do anything, unless you have moved since we sent you your last pass. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. If you move address, update the details on your bus pass at least three weeks before the renewal date. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Readers ask: Where To Renew Bus Passes West Midlands? If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. You can find your renewal code located in the box towards the bottom of your renewal letter. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Calls from mobiles are likely to be considerably higher than those from landlines. You will need to apply to your new local authority for a new pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Read and contribute to the 20 readers' comments . You can apply for your renewal bus pass online. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have not received either a letter or full pack call us straight away on 01452 426265. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. 1 Contents. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If you have an older person's pass that expires in the next two months renew online with the following links: -. 1 week before current vouchers expire. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Renewing an older persons bus pass. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Collecting an application form from your local library. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. You will need to apply to this authority for a new pass. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Username Password Forgotten your Password? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. For further information contact: The National Rail enquiries telephone number is 08457 484950. How do I renew my bus pass in Northumberland? Please check with the county council in the area you plan to visit. How to renew your bus pass | Shropshire Council Please note the Bus Pass system is separate to other Council systems and requires its own login information. Update or cancel a card. 3 Post office. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Passes that were automatically renewed should be received by 1st March 2023. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. You should have receive your renewal form by mid-February. Please let us know if you no longer require a bus pass. Renew a bus pass | Apply for a concessionary bus pass - Medway No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. We also use cookies set by other sites to help us deliver content from their services. Can I use my OAP bus pass on trains? This Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. In the unlikely event that your pass does not arrive, you should call 01452 426265. for staff to amend your details and arrange for a renewal pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Alternatively, you can renew your pass online. Continuing eligibility for a pass issued due to a . Senior HOLO cards available at all Satellite City Halls on Oahu gov.ie - Operational Guidelines: Free Travel Scheme If it has already expired, please call 0345 678 9088 to arrange a renewal. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. My new bus pass has been refused by the driver. Are senior bus passes renewed automatically? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Older person's bus pass | Leicestershire County Council If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. For further information see. How long will it take to get a bus pass following a renewal/application? Currently this is at age of 66. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Flexible support fund - available at . Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. We also use third-party cookies that help us analyze and understand how you use this website. Further information. It does not store any personal data. Your bus pass will be renewed automatically. Major investment in boroughs schools continues! The cookie is used to store the user consent for the cookies in the category "Other. 4 Apply online. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If you've had a concessionary bus pass for the last five years, you might . Older or disabled persons bus pass | Essex County Council igo card for 11 to 16 year olds. *A. You may be eligible for financial support. All content 2023 Southend-on-Sea City Council. But opting out of some of these cookies may affect your browsing experience. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. See. Using your card. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Apply for a new age-related pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Your pass will be automatically renewed if you have used it within the last 13 months. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. For Seniors, pricing is as follows: One-way fare: $1.00. What do I do with a bus pass which is no longer needed? Your bus pass will be renewed automatically. Before your pass expires, we may send you a letter inviting you to renew it manually. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). You can apply for a disabled persons bus pass if you are a Medway resident. Can I use my English senior citizen bus pass in Scotland? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. You can get an older person's bus pass when you reach State Pension age. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. For further information see www.gloucestershire.gov.uk/fairprocessing. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. All rights reserved. If you have any questions, you can call us to discuss your application on 0345 200 0388. What time can I use my bus pass outside of Gloucestershire? Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you dont provide us with evidence, your new pass will be delayed. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Concessionary bus passes will no longer be renewed automatically. For assistance with new applications: (Click the arrows below to reveal the answers). There is no need to contact us until we get in touch with you. The way of applying may be different to the way you applied in Gloucestershire. You should have received all the information you need by now. This can be your email address or set to something memorable for you. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Open all. What should I do? This can be done online or at a participating library. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You can apply for your renewal bus pass online. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. renewed people had to fill in forms and submit photographs but we have scrapped five years Applicants can enter in their postcode online and will be given the contact details of their local council. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. You do not need to reapply for your bus pass. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Renewing, updating or cancelling a bus pass - Thurrock How much longer should the Sun remain in its stable phase? As a general rule, it is usually cheaper to call during the evenings and weekends. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. You can renew your bus pass up to 8 weeks before it expires. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You also have the option to opt-out of these cookies. Bus I currently have a disability-related bus pass with companion entitlement. Your older person's bus pass is valid for four years. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Age-related travel pass - Norfolk County Council Do not include common words or names. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. NoWcard: Renew If you have any questions, please contact Essex County Council by calling0345 743 0430. What do I do about my concessionary bus pass? This cookie is set by GDPR Cookie Consent plugin. I am a disabled pass holder, will I receive a bus pass renewal letter? Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Some bus services are changing. Free bus passes explained - Surrey County Council - surreycc.gov.uk Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Find out which bus company you wish to comment about on our bus operator contacts page. Renewing your Bus Pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council.