matter when, where, and how they want to shop. JCPenney Beauty takes over the Dot Com Experience; Urban Hydration's I Wanna Dance, available exclusively at JCPenney Beauty; Event Recap: JCPenney Beauty Grand Opening; Categories. If you don't want to waste time on the phone with JCPenney's customer servicedepartment, DoNotPay has the perfect solution. DePaul began his career in 1995 and spent three years at Target Corporation, working in merchandising and operations positions before joining Shopko in 1998 as a store manager. jc penney company inc jc penney company inc jc penney company inc jc penney company inc the jc penney company inc jcpenney JCPenney Global Presence Search All Employees JCPenney CEO Marc Rosen Chief Executive Officer Phone Email DePaul leads all aspects of stores, store operations, environment and design, and asset protection. Rosen is focused on leading transformational growth through the next era of the business and strengthening omnichannel capabilities to deliver a seamless shopping experience for customers however they choose to shop. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Strategic investments in leading nonprofits allow the Foundation to make strides in three critical areas: Job readiness Health and well-being Inclusive access to education Mark Conte joined JCPenney in 2021 as senior vice president, principal accounting officer and controller, reporting to Stephanie Plaines, chief financial officer. Additionally, you can choose to call the corporate office at 912-578-8666. Is this your company? All product and company names are trademarks or registered trademarks of their respective holders. He oversees the Companys ethics and compliance, government relations, and privacy groups. Andre Joyner is the senior vice president, chief human resources officer at JCPenney, reporting to Marc Rosen, chief executive officer. He joined JCPenney in 2014 as assistant general counsel where he managed litigation matters for the Company. You may be entitled to monetary compensation and DoNotPay has a tool that makes it easy to fight for compensation in small claims court. Finally received my JCPenney credit card after buying a cookware set. Contact Us. Most recently, Mullen served as the chief digital officer at Neiman Marcus Group. free lookups / month. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of JC Penney, Like, share & subscribe to JC Penney on YouTube at. Morris holds a Bachelor of Arts degree in economics from Baylor University and earned his law degree at Yale Law School. .tg .tg-ij8t{color:#e71324;text-align:left;vertical-align:top} I am very upset today over the way this was all handled. Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. If you have experienced a problem with JCPenney that is a bigger problem that the local customer service departmentcan handle, you may want to reach out to the corporate office. Morris has more than 25 years of broad legal experience. In operation since 1902, JCPenney is a top retailer in the U.S. She also serves on the firms audit committees. The most common JCPenny email format is [first_initial] [last] (ex. During his tenure at Levi Strauss & Co., Rosen held executive-level roles overseeing their direct-to-consumer business. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . Before joining Lane Bryant in 2009, Tessaro spent 10 years at Macys Inc. in merchandise buying and planning roles. With over 35 years of retail experience at JCPenney, she has held merchandising positions of increasing responsibility in stores and in the Home Office, including vice president, product development services, and divisional vice president, product design and development. She also served two years as an expat in Bangalore, India, building a state-of-the-art technology development center. Mortensen holds a Bachelor of Science degree from the University of Arkansas, and was named an Outstanding Alumna by the Dale Bumpers College of Agricultural, Food, and Life Sciences. . padding:10px 5px;word-break:normal;} And you cannot allow someone to purchase whatever way they choose. JCPenney's Customer Service department receives a lot of calls on a daily basis. We are more than happy to help you. By Staff Writer Last Updated March 31, 2020 As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com. You closed my account saying it was inactive. I ordered 2 sets of diamond earrings from J.C. Penney for my wife and Daughter-in-law on December 15,2017. Never again. Point of Sale and jcp.com ticketing process and related issues, web content/Supplier Content/Footer/Contact Directory, 2014 J. C. Penney Company, Inc. - All Rights Reserved. Keith Melker joined JCPenney in 2023 as chief transformation and strategy officer, reporting to Marc Rosen, chief executive officer. JCPenney is one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of . In the Headlines. As soon as a real human answers the phone, you will be notified so that you can speak to them. Thank you for allowing us to communicate with you through DM for a resolution. We apologize. Contact Directory Login > Tools > Contact Directory AffiliateSwitch Contact Directory Print jcpenney Contacts for Supplier Inquiries To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. For 10 years, she has served on the Board of Directors for Jewelers for Children, an organization founded by the U.S. jewelry industry to help children in need, and became chairman in 2017. JCPenney not only sells clothes, but they also sell shoes, jewelry, household items, and more. Its a way to monitor people, its a hassle, Keep your merchandise. Wlazlo brings more than 30 years of merchandising and stores experience from a variety of retailers. officer role, in which she developed the groups multi-year growth strategy. Bala is responsible for the Company's information technology (IT) organization and global technology systems that power the Company's stores, operational centers and supply chain, and corporate functions. Phillips holds a Bachelor of Science degree in organizational behavior from the University of San Francisco. Prior to joining JCPenney, Plaines was the executive vice president and CFO at Jones Lang LaSalle (JLL), a leading global commercial real estate services company. 6501 Legacy Parkway Plano, TX 75024 https://www.jcpenney.com/ Phone Contacts Main: (972) 431-1000 Customer Service: (800) 221-0827 Toll Free: (800) 322-1189 Email Contacts CCRpriority@jcpenneyeservices.com Social Media Contacts Executive Contacts Primary Contact She started her career in investment banking and mergers and acquisitions at UBS. Sit back and relax while we do the work. Complaints Department is not affiliated to, linked with or otherwise endorsed by JCPenney. Sr.manager- Responsible Sourcing (south Asia, Middle East And Africa), Retail Specialist | Demand Analytics | Sneakerhead | International Marketer | Avid Runner, Director For Regional Legal Affairs & Senior Counsel - North & South Asia, Ea & Project Co-ordinator To India Head & Hr Head, Consultant - Heading Learning And Development, Associate Director, Merchandising Operations, Pricing, Planning & Allocation, Vp Product Development & Design - Women's, Executive Vice President, Chief Information & Digital Officer. @askjcp on Twitter. Non-delivery, carton content shortages, and invoice discrepancy charge backs. This will surely increase the credibility of your complaint. The person responding will not have access to information concerning the status of applications. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, JCPenney Corporate Office Headquarters HQ. To get this process started, simply follow these four easy steps: If you have reached out to JCPenney's customer service department and were unable to get a resolution, DoNotPay can help with that too. While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. I will never shop there again. 6501 Legacy Dr. Plano TX 75024. If you do not resume your business relationship with the MyPillow company, I will end my relationship with yours. SVP, GMM Adult Active, Intimate Apparel, Sleep/Lounge and Swim. JCPenney is on a mission to design, develop, source and offer customers more sustainable products that our customers love. Clothing, shoes, jewelry, and home furnishings are sold in department stores across the country as well as in Puerto Rico. Open your web browser and sign up for DoNotPay. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. J. C. Penney Company, Inc. was founded in 1902 and is based in Plano. I will never be back. .tg th{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;font-weight:normal; Before joining JCPenney, Morris spent seven years with the Dallas office of Alston & Bird LLP as a partner with a national trial and appellate litigation practice. JCPenney is an equal opportunity employer. Wlazlo led the launch of Thereabouts, JCPenneys most inclusive kids brand yet with adaptive apparel for children of all abilities; established JCPenney Beautys partnership with hero brand Thirteen Lune, providing a hyper-inclusive beauty experience; and led the introduction of Hope & Wonder, JCPenneys new purpose-driven private brand, which celebrates festive holidays as well as important cultural moments and gives back to nonprofit partners, to life.